How do I return an item?
Original sales receipt must accompany returns. Make a copy or send the original, this is just so I know who's order is being returned and you get the proper refund or replacement.
We accept returns for exchange or refund 30 calendar days after delivery of the product (according to USPS Delivery Confirmation data). At our sole discretion after 30 calendar days, I will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 30 calendar days of the delivery date (according to USPS Delivery Confirmation data).
If an item is received damaged or is incorrectly shipped by me please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or refund, your choice..
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault. However, I will send you a pre-paid return label via email if you contact me before returning any item(s). You must have access to a printer to use the pre-paid label.