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|Pricing and Billing|
|Do I have to pay sales tax?|
|No. HD Welding Hats is located in Oregon. No sales tax on any order sent anywhere.|
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. Each and every page is covered by the most current safe SSL encryption.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged at the time your order is placed. In the past I have waited until the order was ready for shipping but found it frustrated many clients when payments were approved and on hold for several days just to have the hold withdrawn - then payment declined later.
Since payment is processed right away there's no need for the confusion and it has greatly improved the client's experience.